In 2017, 81 global airlines submitted data for over 900,000 flights. It’s worth bearing in mind that not every airline that’s part of IATA submits data, and not every airline records every instance of unruly behavior. In 2016, IATA reported one incident for every 1,434 flights. The latest available data, from 2017, indicated an average of one incident for every 1,053 flights. The International Air Transport Association (IATA) has been collecting data on disruptive passenger behavior since 2007. So what’s really going on? Is air rage on the rise? And what can we do to ensure peace, quiet and security in the skies? There’s even whole conferences dedicated to the problem: in September 2019 CNN Travel attended DISPAX World: the International Conference on Unruly Airline Passenger Behavior, in London in the UK. Statistics recorded by the International Air Transport Association (IATA) suggest incidents involving unruly airplane passengers are on the rise.Ĭertainly, they’re seemingly ubiquitous on social media – who hasn’t winced at a grainy iPhone video featuring travelers shouting obscenities or terse air stewards manhandling flailing passengers?Īirlines and aviation authorities have been clamping down, with campaigns such as the European Aviation Safety Agency’s #notonmyflight initiative shining a light on the issue. These situations might be exacerbated, or even directly caused, by excessive alcohol consumption, fear of flying, mental health conditions or other individual issues the traveler is dealing with. In the photo above, actors play out a disruptive scenario as part of training carried out by the aviation security company Green Light.Īir rage is a term used for disruptive and unruly passenger behavior, ranging from snapping at the flight attendant, refusing to sit down, brawling with another passenger and even, in the most extreme scenarios, attempting to enter the flight deck or open the emergency exit door. In these stress-inducing scenarios, most of us might plug in our headphones and get lost in a podcast or movie – or simply close our eyes and try to get some sleep.įor others, the pressure gets too much, the scales tip over into the wrong direction and the perfect storm’s created for the unfortunate phenomenon known as air rage. Delta Airlines, which said it has banned more than 1,600 passengers since the federal government started requiring passengers to wear masks, has called on airlines to share their lists.Air travel can be hard work, whether it’s navigating super-long security lines, losing the seat lottery and ending up jammed in the middle of the row, or finding yourself on a plane grounded on the runway, delayed and unmoving for the foreseeable future. Period," she said in the statement.Įach airline keeps its own internal ban list, which is separate from the federal No-Fly list. They should be banned from flying on all airlines. ![]() "If a passenger physically assaults crewmembers or other passengers on one airline, they pose a risk to passengers and crew at every airline. Nelson praised the partnership, but also called for a central list of people involved in in incidents who could be banned. ![]() "Expeditiously referring the most violent, physical assaults against crewmembers and passengers to the Department of Justice for public prosecution is the most effective way to deter bad actors and put a stop to the spike in disruptive passengers," said Sara Nelson, president of Association of Flight Attendants-CWA International, which represents more than 50,000 flight attendants at 17 airlines. Brian Hsu, 20, was charged with interference with a flight crew and assault within the special aircraft jurisdiction of the United States stemming from what American Airlines CEO Doug Parker called "one of the worst displays of unruly behavior we've ever witnessed," which resulted in the flight from New York to Orange County, California, being diverted to Denver.
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